Cancellation Policy

Please read this cancellation policy.   We are grateful for our clients, timely and efficient service is a must for us to provide outstanding customer service. If you fail to comply with these policies we are unable to service everyone in a fair and efficient way. Customer satisfaction is our highest priority, and these policies exist to give all clients the absolute best experience possible.  

A 24 hour cancellation notice is required to cancel or reschedule your appointment. We just ask that you please call or text and let us know at least 24 hours prior to your appointment time to cancel or reschedule. Should you fail to cancel or reschedule your appointment at least 24 hours before your appointment, you will forfeit your booking deposit.

Should you cancel your free 6 week touch up appointment within 12 hours,  you will be required to pay a $50 booking fee to hold your spot on the calendar.

If you are over 15 minutes late to any appointment, you will be asked to reschedule, and the same policies above will apply. We will not rush your appointment or others. Therefore if you are more than 15 minutes late to your appointment you will forfeit your deposit and be required to pay another $50 deposit to re-book.

There will be no exceptions to this policy. By booking your appointment with Microcosmetics, you acknowledge that you have read, understand and agree to the Cancellation Policy.